Resolution Layer Case Study  ·  Read & Diagnose

A specialty footwear retailer.

A multi-lens data-quality read of the catalog — and where it leads.

Scope
Footwear catalog  ·  running, hiking, comfort, kids'
Lead finding
Cross-wired gender descriptions on live listings
Issues surfaced
57 actionable (62 flagged)
Method
Full-catalog read  ·  auto-profiled, no setup
Vertical
Specialty Footwear — running, outdoor, comfort, kids'
This pass
Read & diagnose — step one of the arc
Prepared by
EKOM
Type
Case study — client anonymized

What this is.

This is a real EKOM catalog analysis, with the retailer's identity removed. The client is a specialty footwear retailer carrying running, hiking, comfort, and kids' footwear across established athletic and outdoor brands. EKOM ran a full-catalog quality read with no schema supplied and surfaced 62 flagged items — 57 of which are real, actionable catalog issues, the kind standard validation misses, because it checks whether a field is filled, not whether the value is right.

What follows leads with the findings a shopper hits first — customer-visible, live on the site today — then traces the pattern back to its structural root: a retailer-internal routing code that cross-wires gender and style across the catalog. Third-party brand and model names are kept as they appeared; only the retailer's own identity has been removed.

These are machine-surfaced findings meant as a triage signal, not a verified defect list — a small share may be intentional. Even so, the concentration and specificity of what surfaced is a strong read on catalog health.

What's inside

At a glance.

Where the 57 actionable findings concentrate, by theme. Many issues span more than one theme, so theme counts are approximate.

57
Actionable
findings
12
Critical
51
High severity
or above
8
Issue
themes

By theme

Theme~CountWho feels it
Gender & routing-code errors6Shoppers + ops
Gender-filter leaks9+Shoppers
Brand fragmentation & mistags2+ & catalog-wideShoppers + brand partners
Miscategorized product type5Shoppers
Broken commerce logic4+Ops
URL & handle errors5+Shoppers
Size & listing errors5Shoppers
Titles, copy & completeness5Shoppers
The count isn't the point. These are issues that pass every completeness check — the field is filled, so a validator waves it through — yet are wrong in ways that only surface when structure and meaning are read together. They cluster where they hurt most: product discovery and brand trust.

What a shopper runs into first.

Highest impact — the issues a shopper actually sees, live on the site today.

Highest-Visibility Finding  ·  Cross-Wired Copy
Two women's shoes read like men's. Three men's shoes read like women's.
Two women's running shoes describe themselves as a men's road-running shoe — while three men's listings of the same model describe themselves as a women's road-running shoe. Separately, two women's hiking sandals carry a children's sandal's product description instead of their own, and a comfort-brand sandal in one colorway describes an entirely different colorway. None of this is missing content — the copy is there, it's simply attached to the wrong product, and it's the first thing a shopper reads on the page.

A brand mistagged as a rival

Two items from one athletic brand — plus at least one additional style elsewhere in the catalog — carry a rival brand's tag instead of their own. A shopper filtering by the correct brand never sees them. A shopper filtering by the rival brand sees shoes that brand didn't make — the kind of mismatch a brand partner notices in their own performance reporting.

Broken links

A doubled-letter typo in two product handles produces a 404 for anyone who reaches them by search or share. A sandal's handle misspells one of its own spec terms; a hiking sandal's handle misspells its own colorway name. Small typos, but each one is a dead link on a live product.

Sale status stored twice, and at risk of disagreeing

Many items carry both an on_sale flag and a redundant "on sale" tag in the same record — the same signal stored in two places, with real risk of the two disagreeing if only one is ever updated.

Corrupted spec data

One listing's spec bullets contain a raw, unformatted date string inserted mid-sentence — a data-pipeline artifact that made it onto the live page instead of staying in a back-office field. It reads as broken to anyone who lands on it, and it's the kind of defect a manual content review is unlikely to catch, because the rest of the bullet reads normally.

Where it traces back: gender & routing.

Most of what surfaces downstream — filter leaks, miscategorization — traces to one structural root.

A routing code that cross-wires gender and style

The retailer's product feed carries an internal routing code that encodes gender and style together. Across several running-shoe models, the men's colorway carries the code for the women's version of the same shoe, and vice versa — six SKUs' worth, concentrated in a handful of styles. It's invisible to a shopper, but it's exactly the kind of mismatch that quietly breaks internal reporting and vendor-facing exports even when the storefront itself reads fine.

Gender-filter leaks downstream

The same root shows up again, one layer up: four unisex sock items are filed as women's despite their own spec explicitly stating unisex sizing; a women's sandal and a women's slipper are both missing the gender prefix their sibling items carry; two items from one comfort brand use an ungendered product-type value instead of the gender-prefixed one used elsewhere in the catalog; and a unisex kids' item is classified under a boys-only category despite carrying both boys' and girls' tags. Each of these quietly narrows who can find the product in gender-filtered navigation.

Brand fragmentation

Separately, two footwear brands are split by casing or naming across records — inconsistent capitalization on one, an inconsistent house-brand suffix on the other — so a brand-filtered collection silently drops part of its own inventory. Catalog-wide.

Miscategorized product type

A closed-back clog style is filed under the wrong sandal category on two items; an elastic-closure sneaker from a comfort brand is miscategorized as an oxford despite every product signal indicating a slip-on; and a non-standard category tag appears on two more clog items instead of the catalog's standard form.

Confirming against source — not a retailer defect.

Five of the 62 flagged items are not catalog defects at all — they're a side effect of how EKOM's own pipeline prepared the data for review. Calling them out here, plainly, is part of keeping this analysis honest.

FieldSeverityWhy it's flagged — and why it isn't a retailer issue
tagsHighEKOM's per-product analysis view joins each product's gender, category, brand, style, and internal routing code into a single tags string for review. The pipeline correctly flags that string as "not atomic" — but the underlying catalog already stores these as distinct values; the joining happened in EKOM's own analysis layer, not the retailer's data.
product_typeHighSame pattern: EKOM's flattening combines gender segment and footwear style into one field for the product-level view used in this analysis.
option1_valuesHighSize options across all of a product's variants were joined into one cell so the analysis could run at one-row-per-product. Flagged as non-atomic; a consequence of that flattening, not the source data.
option2_valuesHighSame pattern, for color options across variants.
detailsHighSpec bullets were joined into a single cell for the same reason. Flagged as combining several kinds of information — a byproduct of the analysis grain, not a defect in the live listing.
Why this matters. These five are excluded from every finding count, severity total, and section elsewhere in this analysis. What remains — 57 findings — is what EKOM would stand behind as real, live, and actionable on the retailer's site today.

How EKOM reads this catalog.

Why a full read catches what a sampled check misses.

1
Profile the catalog
EKOM profiled the catalog with no schema supplied — inferring the vertical and every field's role, fill rate, and quality signals before any analysis ran.
No manual setup required.
2
Read in full
Rather than sampling, EKOM read the live catalog end to end — every product, every field — so a pattern concentrated in a handful of models, like a routing code cross-wired on six SKUs, surfaces cleanly instead of washing out.
Full coverage, not a sample.
3
De-duplicate & group
Findings are de-duplicated, then grouped by theme and root cause — which is why a routing-code error and the filter leaks it causes downstream come through as one connected story instead of a flat list.
Signal, not noise.

A sampled spot-check would have caught some of this and missed the rest — especially a routing-code pattern concentrated in a handful of styles. Reading the full catalog is what surfaced it cleanly, and it's what makes the next step precise: EKOM knows exactly which records need correction and which are already sound.

What this means — and what's next.

more than25%
More than one in four organizations facing data-quality challenges report losing over $5 million annually as a result — and in footwear that cost concentrates in discovery and brand trust, where every gender filter, brand-collection page, and product description relies on clean, correctly-routed data to function. A cross-wired description or a mistagged brand doesn't announce itself; it disappears quietly into a page a shopper reads once and doesn't come back to.
Forrester Data Culture and Literacy Survey, 2023 (RES181258)
None of these are content problems. A cross-wired description reads wrong no matter how good the photography. A brand mistagged as a rival is invisible to that brand's own shoppers and visible to the wrong ones. A routing code that cross-wires gender on six SKUs quietly breaks reporting and vendor exports even when the storefront itself reads fine. These accumulate because standard validation checks for presence, not correctness — and a full read, not a sample, is what makes the pattern visible instead of averaging away.

This pass read and diagnosed. The same structural understanding powers the work that follows — turning a diagnosed catalog into one that reads right everywhere it's seen.

1  ·  Apply the confirmed corrections
Re-map the cross-wired descriptions, correct the mistagged brand, fix the broken handles, and reconcile the duplicated sale-status field — resolved systematically from data already in the catalog, not one listing at a time.
2  ·  Correct the routing code, and close the filter leaks
Fix the gender/style routing code at its source, then correct the gender-filter leaks and miscategorizations that trace back to it — so the fix holds downstream instead of recurring.
3  ·  Hold the line at intake
Keep ongoing intelligence at intake so new SKUs, colorways, and vendor feeds don't quietly reintroduce the same cross-wiring as the catalog grows.
This is how EKOM moves a catalog from insight to impact —
and keeps every listing reading right as the business grows.
EKOM
The Resolution Layer
ekom.ai
About this analysis

This is EKOM's first read of this retailer's catalog. The pipeline profiled the catalog with no schema and no manual setup — identifying the vertical and every field's role before any analysis ran — then read the full live catalog rather than a sample, so a pattern concentrated in a handful of styles surfaced cleanly instead of averaging away. The findings here are that read, with the retailer's identity removed and third-party brand and model names preserved.

Case Study  —  Client anonymized  ·  The Resolution Layer
EKOM